Last Updated: 03/28/2026

The Branding Shop Co. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights regarding your data.

By accessing our website, purchasing a service, booking a call, submitting your information, or interacting with The Branding Shop Co. in any capacity, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect only the information necessary to operate our business, deliver services, maintain communication, and comply with legal obligations.

Information you voluntarily provide may include your name, email address, phone number, billing details, business information, uploaded brand assets, completed forms, and any information submitted through contact forms, booking tools, intake forms, SMS communication, or direct interaction.

When you visit our website, certain information may be collected automatically through cookies, pixels, and analytics tools. This may include your IP address, browser type, device type, pages viewed, referral sources, time spent on site, and approximate location at the city level.

If you engage with us through third-party platforms such as Squarespace, Calendly, payment processors, SMS providers, email marketing platforms, or social media, we may receive limited data necessary to confirm purchases, bookings, and engagement.

We do not collect or store full credit card numbers, banking credentials, passwords, or highly sensitive financial data. All payment information is processed securely through third-party payment processors.

2. HOW WE USE YOUR INFORMATION

We use your information to operate and deliver our services, including processing purchases, onboarding projects, communicating updates, sending confirmations and reminders, and providing customer support.

We may also use your information to improve our website performance, analyze user behavior, optimize systems, enhance user experience, and strengthen our internal operations.

Your information may be used to prevent fraud, enforce our policies, maintain business records, and comply with legal obligations.

We do not sell, rent, trade, or otherwise monetize your personal information.

3. SMS AND EMAIL COMMUNICATIONS

By providing your phone number and/or email address, you consent to receive communications from The Branding Shop Co.

These communications may include transactional and service-related messages such as order confirmations, onboarding instructions, agreement reminders, scheduling notifications, asset requests, and project updates.

Message frequency varies depending on your engagement and project activity. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP. You may unsubscribe from marketing emails using the unsubscribe link provided in those communications.

Please note that opting out of certain communications may limit our ability to deliver services effectively or keep you informed about your project.

We do not send unsolicited marketing messages without appropriate consent.

4. HOW WE PROTECT YOUR INFORMATION

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

Our systems use secure hosting, encrypted connections, and trusted third-party providers to maintain data integrity.

Access to personal information is limited to authorized personnel and contractors who require it to perform business-related functions.

While we take appropriate precautions, no system can guarantee absolute security. By using our services, you acknowledge and accept this inherent risk.

5. SHARING OF INFORMATION

We share personal information only with trusted third-party providers necessary to operate our business and deliver our services.

These providers may include website hosting platforms, payment processors, scheduling tools, SMS communication providers such as Twilio, email marketing systems, analytics tools, and internal operational platforms.

These third parties receive only the information required to perform their specific functions and are not authorized to use your information for unrelated purposes.

We may disclose information if required by law, legal process, or to protect our rights, safety, and operations.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill contractual obligations, comply with legal and tax requirements, resolve disputes, enforce agreements, and maintain business records.

You may request deletion of your personal information at any time. However, certain data may be retained if required by law or necessary for legitimate business purposes.

7. YOUR RIGHTS

Depending on your location, you may have the right to request access to your personal information, correct inaccurate data, request deletion, restrict processing, or withdraw consent for non-essential communications.

To exercise your rights, you may contact us at hi@thebrandingshop.co.

We will respond within a reasonable timeframe and in accordance with applicable laws.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve functionality.

These technologies help us understand how users interact with our website so we can improve performance and usability.

You may disable non-essential cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

9. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, it will be promptly removed.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, policies, or content of external sites. We encourage you to review their privacy policies before providing any personal information.

11. POLICY UPDATES

We may update this Privacy Policy at any time to reflect changes in our operations, systems, or legal requirements.

The “Last Updated” date reflects the most current version.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

12. CONTACT

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:

hi@thebrandingshop.co