SMS TERMS & CONDITIONS
Last Updated: 03/28/2026
The Branding Shop Company LLC (“Company,” “we,” “us,” or “our”) offers SMS (text message) communications as part of our service experience.
These SMS Terms & Conditions explain how we use text messaging, what you can expect, and your rights when you provide your phone number to us.
By providing your phone number, opting in through our website, forms, checkout, or booking systems, you acknowledge that you have read, understood, and agreed to these SMS Terms & Conditions.
1. SMS PROGRAM OVERVIEW
The Branding Shop Co. uses SMS messaging to support communication related to your service experience.
Messages may include order confirmations, onboarding instructions, agreement reminders, project updates, scheduling notifications, asset requests, deadline reminders, and other service-related communications necessary to complete your project.
SMS is used as an operational tool to keep projects moving efficiently and to ensure timely communication between you and our team.
2. CONSENT TO RECEIVE MESSAGES
By providing your phone number and opting in, you expressly consent to receive SMS messages from The Branding Shop Co.
Consent may be collected through checkout forms, intake forms, booking forms, website pop-ups, or direct communication.
Your consent to receive SMS messages is not a condition of purchase. However, opting out may limit our ability to provide certain service-related updates.
You confirm that the phone number you provide is accurate and that you are the authorized user of that number.
3. MESSAGE FREQUENCY
Message frequency varies depending on your engagement with our services.
You may receive messages related to onboarding, reminders, updates, and project activity. The number of messages will depend on the scope and stage of your project.
We do not send excessive or unnecessary messages. Communication is tied directly to your service experience.
4. MESSAGE AND DATA RATES
Message and data rates may apply depending on your mobile carrier and plan.
The Branding Shop Co. is not responsible for any fees charged by your carrier.
5. OPT-OUT AND SUPPORT
You may opt out of SMS communications at any time by replying STOP to any message.
Once you opt out, you will no longer receive SMS messages from us unless you re-enroll.
For assistance, you may reply HELP or contact us directly at hi@thebrandingshop.co.
Please note that opting out of SMS may impact your ability to receive important updates related to your project.
6. DELIVERY DISCLAIMER
SMS delivery is subject to the availability and reliability of your mobile carrier.
The Branding Shop Co. is not responsible for delayed, undelivered, or failed messages caused by carrier issues, network disruptions, or technical limitations.
7. CARRIER LIABILITY
Mobile carriers are not liable for delayed or undelivered messages.
Participation in our SMS program is subject to your carrier’s terms and conditions.
8. PRIVACY AND DATA USE
Your phone number and SMS-related data are handled in accordance with our Privacy Policy.
We do not sell, rent, or share your phone number with third parties for marketing purposes.
Your information is used strictly to support your service experience and communication.
9. ELIGIBILITY
You must be at least 18 years old to participate in our SMS communications.
By opting in, you confirm that you meet this requirement.
10. MODIFICATIONS
We reserve the right to modify these SMS Terms & Conditions at any time.
Updates will be reflected by the “Last Updated” date. Continued participation in our SMS communications constitutes acceptance of any changes.
11. CONTACT
If you have any questions regarding these SMS Terms & Conditions, you may contact us at:
hi@thebrandingshop.co

