WHAT TO KNOW BEFORE YOUR NEXT PROJECT

Because the best results come when we’re both prepared to win.

Before you hit “checkout” and lock in your next project, here’s what will set us up for success

  • Step 1: Have Your Assets Ready

    Logos, brand colors, fonts, photos, copy, inspiration the more you have on hand, the smoother your project will run. If you’re missing something, we can create it but it may add to your timeline and cost.

  • Step 2: Know Your Goal

    Every design should have a job. Are we selling, launching, refreshing, or rebranding? Clarity here makes all the difference in the creative direction and final results.

  • Step 3: Choose the Right Service

    Pay-As-You-Go for single projects, Rollout Club for ongoing creative needs, Workday for quick-turn focused execution, and The Studio for UGC & campaign content. Picking the right lane keeps us both moving at full speed.

  • Step 4: Timeline Matters

    Plan ahead. We don’t offer rush delivery for Pay-As-You-Go projects, and premium timelines for other services depend on availability. Booking early means we can give your brand the attention it deserves.

  • Step 5: Communication is Key

    You’ll get updates through our secure client portal, email, and text. Clear, timely responses keep your project on track. Ghosting = delays, and after 7 days of no response, your project closes.

  • Step 6: Revisions

    You get three revisions per project. Any extra rounds or changes due to unclear directions will be billed separately. Clear vision = faster, better results.

  • Step 7: Commitment Terms

    When you book, you’re reserving our team’s time, energy, and expertise. All projects are final sale, with partial refunds only in specific cases outlined in our Refund Policy. Closed projects require a reactivation fee or a new booking.

  • Step 8: We’re a Partnership, Not a Magic Wand

    We’ll bring the expertise, you bring the vision and timely feedback. Together, we’ll make magic.